Privacy Policy

Our privacy policy is to provide transparency into our privacy practices and it's easy to understand.

Let's keep this simple, we only collect data to run, maintain and improve the Charter Guide website and service. We don't share any of your data with third parties except the boat owner/manager for enquiry and booking purposes. We are a New Zealand based & owned company.

Types of information we collect

Website usage / Analytics
Our server logs and tracking tools collects information about the usage and access of the Charter Guide website. It may contain information about the used browser, the pages on our website that you visit, the time of your visit and other diagnostic data. The information is only used by us to improve our website and our service to you.

Personal Data
If you make an enquiry about a boat, we ask you for your name, email, phone and an enquiry message. These information are only used for that purpose. Besides Charter Guide, the boat owner/manager will get a copy of that enquiry information in order to be able to respond. If you register as an operator we collect various information from you which is only used for the Charter Guide website and, if you choose to opt-in, a newsletter send out by us.

Cookies
Our website uses cookies. We use them primarily for storing Session information and security purposes. Cookies are files with small amount of text data which can include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies might also use cookies to collect and track information and to improve and analyse our Service.

Data Security, Integrity and Retention

Our website is hosted on our own (physical) servers in New Zealand, not somewhere in the cloud. We constantly monitor and update them with security patches.